1. Introduction
At Glitchtech Gaming, we are committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
By using our website, you agree to the collection and use of information in accordance with this policy.
2. Who We Are
Glitchtech Gaming
Website: https://glitchtechgaming.co.uk
Email: info@glitchtechgaming.co.uk
We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR).
3. Information We Collect
Personal Information
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Personal Information
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Name
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Billing and delivery address
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Email address
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Phone number
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Order history
Account Information
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Login credentials (stored securely and encrypted)
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Saved addresses and preferences
Payment Information
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Payments are processed securely by third-party providers (e.g. Stripe, PayPal).
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We do not store your card details on our servers.
Technical Data
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IP address
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Browser type and version
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Device information
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Cookies and usage data
4. How We Use Your Information
We use your data to:
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Process and fulfil your orders
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Provide customer support and warranty services
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Communicate order updates and important notices
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Improve website performance and user experience
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Meet legal and accounting requirements
We only collect data that is necessary for these purposes.
5. Cookies
Our website uses cookies to:
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Enable core website functionality
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Remember your preferences
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Analyse site traffic and performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.
6. Sharing Your Information
We do not sell your data.
Your information may be shared with trusted third-party services only where necessary, including:
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Payment processors
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Delivery and courier services
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Website hosting and security providers
All third parties are required to handle your data securely and in compliance with data protection laws.
7. Data Storage & Security
We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
Your data is stored securely and only accessible to authorised personnel.
8. Your Rights
Under UK GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction of incorrect data
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Request deletion of your data (where legally possible)
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Restrict or object to certain data processing
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Request a copy of your data (data portability)
To exercise these rights, please contact us using the details above.
9. Data Retention
We retain personal data only for as long as necessary to:
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Fulfil orders and warranties
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Comply with legal and tax obligations
When no longer required, data is securely deleted.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and recommend reviewing their policies separately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: info@glitchtechgaming.co.uk
🌐 Website: https://glitchtechgaming.co.uk